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Policies

Wallet and Membership Terms

The terms for Silver, Gold and Black membership, your Exquis wallet, gift cards and visits paid for in advance.

This policy is being finalised

The full text will be published here before our first reservations are accepted. It will cover:

  • How membership renews, and how to pause or end it
  • Sharing a membership with members of your family
  • Money you add to your wallet, promotional credit, and which of the two can expire
  • What a wallet balance can be spent on, and when it can be refunded
  • Gift cards: how long they are valid and how to redeem one
  • Prepaid visits, and when they expire